I have to ammend my original review,this place has really turned around! They have new management,I believe. New people in the office. Rori is amazing. She goes out of her way to address issues in a more than timely manner. Typically follows up with a phone call or an email. She always makes sure any issues I've had have been addressed. I can't say enough about the extra effort of communicating to residents and generally just being on top of things. I can tell she really cares about this place and the quality of life for the residents. I was extremely unhappy here the first year,however,my perspective has definitely changed!